See the real relationship - Instantly view the strength
and trend for every business and extended relationship with every customer,
partner and revenue source.
Account, Contact, Activity and Opportunity Profiles - With
unlimited facts (including one-to-many lists) you can keep everything regarding
customer, activity and opportunity facts in one place.
Automatic Activity Relationships - Account/Contact/Partner
associations link to all activities in real-time and save you review time.
Key Customers need Special Care - Instant visual ranking helps
you make sure that every important customer is treated with extra care.
Threaded Discussions - From the original lead - to
qualification - to opportunity - to sale, you can follow the path even in
partner-driven deals.
Built on Microsoft CRM - Expand on top of the safe, powerful
Microsoft system.
Dynamic Activity Lists - All activities per account/contact,
all activities per partner, all calls per opportunity and more in modifiable
views.
PowerRelate & Extended Relationship Builder
PowerRelate and the Extended Relationship Builder provides one place to profile
and track your interactions with key clients, partners, businesses and the
labyrinth of decision makers, influencers, consultants, boards of directors and
other relationships that effect your revenue. You can finally see all extended
business and personal relationships to save you time and get to decision makers
quickly. Also, Powertrak automatically links multi-level Activity relationships
and provides threaded discussions to easily show the entire call progression
for all sales, marketing and service Activity.
Accessible from your web browser and Microsoft Outlook, this module provides
everyone in your organization with one place where they instantly can see
important facts about the accounts, individuals, channel partners, even
households they are working with. Powertrak also provides multi-dimensional
Activity roll-up across accounts/people/partners with fully definable Activity
processes and Activity list views. Threaded discussions provide the complete
call picture across all calls from the initial lead to final customer service
call. Relationship trees show what revenue they provide (and influence), and
show you how strong your relationship is. Finally you can see all of this in
one place to improve every interaction with your key customers.
Powertrak™
is part of the Eleven-time ISM award-winning Worldtrak® /Axonom® eCRM product
family, delivering easy to use robust functions and proven return on
investment.
Product
Details
Instant Visual Scorecard
Does everyone in your organization know who is on the phone? Powertrak provides
the first simple visual cue to show customer ranking and point out which way
that account relationship is headed. Make sure that major client relationships
are handled with care!
Unlimited Contact, Account, Activity and Opportunity
Profiles
Approach your customers with the right message, using demographics, income
levels, investment patterns and other facts that you develop or acquire from
third parties to bring them into your community.
See Your Key Many-to-Many Relationships
Presented like branches of a tree, Powertrak shows you where to go to find
customers and advocates that have influence, what family and business
relationships they extend into and the level of advocacy they feel for your
organization.
Streamline Your Processes
Build best processes in the Activity process builder, lower your costs and
improve customer service through the use of process and activity tags. For all
activities and calls, you can track key indicators of sales effort, marketing
effectiveness and customer service trends in one place.
Built on Microsoft CRM
Microsoft CRM provides a safe path for scalability, integration, and business
value based on Microsoft .Net and Web Services architecture. Powertrak is built
in the same tools and shares the same data.
Use Microsoft Outlook
Save time and money using Email, appointments, schedules, meetings and call
history review right inside the Microsoft office tools that you already know.
PowerRelate also works inside Microsoft Outlook to keep you informed
everywhere.
Threaded Discussions
Review the entire call cycle and call notes across multiple contacts and
employees, even partners' calls from one screen. PowerRelate automatically ties
calls together across deals, service issues and sales processes to save you
time, especially as your call history grows.
See Filtered Activities
PowerRelate Activity Lists show you exactly what you want to see by process,
date range and activity type. Rather than opening and closing many screens, you
can perform quick account reviews in one screen, And, Powertrak lists are
modifiable through the optional Powertrak Application Builder, so you can get
the most important information front and center.
A Complete CRM Solutions
Add Powertrak modules for specific industries, or add the general modules to
improve every customer-facing department, even for multi-channel distribution
and householding situations. Powertrak, Microsoft CRM and ERP solutions like
Microsoft Great Plains Financials can help you round out a complete one-stop
solution.
Powertrak is designed to meet the needs of specialized industries and Microsoft
centric mid-size organizations.
For more information please visit us on the web at: www.axonom.com
7401 Metro Boulevard,Suite 200
Minneapolis, MN 55439